FAQ'S

• Does this product really work?
  Yes, our products work well. However, results vary from person to person. There are customers who have had results in as little as a week, while others may see results in 30 days.

• How soon can I see results?
  Results vary per person. We advise that you use the product consistently for 30 days before seeing results but some have seen results in as little as a week. Just use the product according to the instructions on the bottle. Consistency is key for good results .

• What are the ingredients?
   You can visit our website to view products for their ingredients 

• Do Tsunami Products work for all hair types/textures?
  Yes, our products work for all hair types/textures. However please see our Blog section for further coverage about or products and to learn more about hair. 
• https://tsunamigrooming.com/blogs/news 

• Do your products help with alopecia?
  We have had a number of customers with alopecia to see results from using our products but we would always advise you to ask your doctor before using.

• What should I buy first?
  Our Our Tsunami Growth Serum is a great start , Also having a leave in condition is great to stop the hair from being dry damaged and falling out in clumps . 

• Can your products be used on children? 
  Yes we've had customers use it on children as young as 3 years old. We do recommend you use your own discretion. Our products are safe and made with 100% natural ingredients and fragrances. 

• Do I need the whole line or can I just use the serum?
  You can choose to use only the serum but your hair will benefit even more from using the whole line collectively the L.O.C. method is best with curls.

• Can you use your products on relaxed or permed hair?
  Yes, our products work well on all styles including relaxed or permed hair . most people are in the process of doing the big chop so we recommend that you find a regiment that works well for you. 

• Do you ship internationally?
  Currently we are shipping only to the United States, Canada and Australia. Please not that customs fees are not included and not covered
• by Tsunami.

• What are your shipping costs?
  Shipping costs vary depending on your address and your order. You will have to review the shipping costs at the time of purchase.

• What makes your products different? / How do Tsunami products differ from other brand names?
  Here at Tsunami we pride ourselves on not only seeing results in growth but having healthy hair overall. Our products are made with natural ingredients and some with zero fragrances. We want to help our customers learn about achieving healthy hair and building confidence simultaneously. unlike other major brand we are 100% black owned, We don't have a board of directors telling us what we cant and can do. We don't follow trends or make un-useful collections like other major brands to attain money or earn your business. We believe our line is tried and true and suited for natural beauty.  ALOE VERA IS TRIED AND TRUE !!!

• What are your best selling products?
  Our top selling product our listed in our Top 5 .

• What would you suggest for those with color treated hair?
  Those with color treated hair can receive great results from all of our products! The Tsunami Hair Serum and our Shea Butter  Aloe Vera & Vitamin E Shampoo and Conditioner are great starters!

• Do I have to continually use your products once I get the desired results?
  No, our products are meant to get your hair back on the right track but you will reap full benefits if you stay consistent.

• How long does the Tsunami Hair Growth Serum w/ Neem Oil Rosemary & Fenugreek Serum take to work?
  Tsunami Hair Growth Serum works as long as you’re using it and will give you long lasting results even after you’ve stopped. Consistency is key even if you slowed down we still recommended 1-2 days out the week.

 

• Will my hair fall out if I stop using your products?
  We have not experienced any reverse effects from the discontinued use of our products.

• What forms of payments do you accept?
  We accept debit and credit card payments only at this time.

• When will my order ship?
  All hair care products take 3-5 business days to process. Day 1 starts the day after your order is received. Tracking information is sent via email after processing.

• What shipping courier do you use?
  Currently we ship all of our domestic orders with USPS.

• How long will it take to receive my order? 
  After your order has been shipped, it can take 3-5 business days to receive.

• Do you offer free shipping?
  We do offer free shipping on Domestic Orders $35.00+. except during sales.

• Do you offer tracking for shipped orders?
  Yes, you will receive tracking information once your order has left the processing window which is (7-10 business days) but it is possible to receive information sooner.

• How long have you been in business?
  Tsunami has been in business for 3 years. However we've Dominated the Houston area and We're working daily to Exceed bigger brands 

• What is your return policy?
  We do not accept returns or exchanges. No cancellations or changes can be made to your order after the order has been placed. If your order has not shipped we can however, make changes to the mailing address and your email address if they are incorrect. 

• Do you offer discounts?
  Yes, we often have sales and send out promotional offers to those that are subscribed to our mailing list